About FastTrax
FastTrax is a macOS software product sold at fasttraxapp.netlify.app. For privacy questions, contact us at support@fasttraxapp.com.
02 — Data we collectWhat We Collect
At purchase (via Paddle):
- Your name and email address
- Billing country (for tax purposes)
- Payment details — handled entirely by Paddle; we never see your card number
At license activation:
- Your license key
- An anonymized device identifier (to enforce the 2-device limit)
- Your email address (to associate the activation with your purchase)
What we do NOT collect:
FastTrax reads your Planning Center service plans using your own credentials via the Planning Center API. That data never passes through our servers.
03 — How we use itHow We Use Your Data
- To deliver your license key and DMG download link after purchase
- To validate your license when FastTrax launches
- To enforce activation limits (max 2 devices per license)
- To respond to support requests
- To comply with tax and legal obligations via Paddle
Third-Party Services
Paddle processes all payments and acts as Merchant of Record. Paddle's privacy policy governs payment data: paddle.com/legal/privacy.
Planning Center Online — FastTrax connects using your own API credentials. We do not store, transmit, or access your Planning Center data.
Ableton Live — FastTrax writes project files to your local machine only. We have no access to your projects or audio files.
05 — RetentionData Retention
We retain your email and license record for as long as your license is active or as required by law. Request deletion at any time by emailing support@fasttraxapp.com. Note: deleting your record deactivates your license.
06 — Your rightsYour Rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data. Email support@fasttraxapp.com to exercise any of these rights.
07 — InternationalInternational Users
FastTrax is operated from the United States. Data may be transferred to and processed in the US. We comply with applicable data protection laws including GDPR where applicable.
08 — ChildrenChildren's Privacy
FastTrax is not directed at children under 13. We do not knowingly collect information from children under 13.
09 — UpdatesChanges
We may update this policy. Material changes will be reflected in the updated date above.
10 — ContactContact
Privacy questions: support@fasttraxapp.com